Return Policy

Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select and other overnight or express shipping services that may have been requested by you. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.

Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.

Coffee for a Cause: We make a donation to a Veterans Service Organization, like K9s For Warriors, for every sale made. K9s For Warriors is dedicated to ending Veteran suicide by providing highly trained Service Dogs to military Veterans suffering from PTSD, traumatic brain injury, and/or military sexual trauma. With the majority of their dogs being rescues, this life-saving program creates an unbreakable bond between Warrior and K9—one that fosters mutual healing, recovery, and a renewed sense of purpose.

K9s For Warriors - Service Dogs for Veterans

We are grateful for your support of Reel Good Coffee, and want all of our customers to know that by purchasing with us, you are supporting our dream of giving back to the military, veteran, and law enforcement community.

Through our own family's experience, we have seen the sacrifices made by these folks.

We will forever be grateful for those who help to preserve our freedoms and protect us.

Orders will be shipped after payment is processed/received.